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I-COMMENT

The office of International Students and Scholars would like to know your perception of the quality of customer services we provide. Your comments are anonymous and cannot be traced back to you. Please feel free to be completely honest in submitting your comments. These comments will be very helpful in helping us improve our customer services to you and others.

Briefly state the purpose of your contacting OISS
Purpose of your previous visit/contact with OISS

By what means did you contact OISS

If you visited OISS, did you have an appointment?

How long did you have to wait before you were attended to by an OISS representative?

How satisfied were you with the amount of time you had to wait before being attended to by an OISS representative?

OISS staff were knowledgeable on the subject matter of my visit/contact

My question(s) were addressed to my satisfaction

OISS staff were friendly and courteous

How would you rate your visit/contact with the OISS office

What did you like most about your visit/contact with OISS

What did you like least about your visit/contact with OISS

What if anything can we do to better meet your expectations on your future visits/contacts with OISS

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I-COMMENT