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Student Legal Services Satisfaction Survey
Thank you for using the services provided by WVU Student Legal Services. In order to provide better service and to measure your satisfaction with our office, please take a moment to complete the following survey.
Please indicate the type of legal matter for which you sought assistance.
Please indicate the type of legal matter for which you sought assistance.
required
Consumer
Contract
Debt
Employment
Expungement
Family
Insurance
Landlord/Tenant
Wills/POA
Other
If you answered "other" to the previous question, please specify.
Please indicate the person with whom you met during your initial appointment.
Please indicate the person with whom you met during your initial appointment.
required
Carrie Showalter
Mollianne Starcher
Legal Intern
How did you hear about our office?
How did you hear about our office?
required
WVU Administration
Student Legal Services website
Other website
Another student
Univ. 101
Informational booth
Spring, Summer or Fall Orientation
Other
If you answered "other" to the previous question, please specify.
How many different legal matters did you discuss with our staff?
required
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1
2
3
4
5
greater than 5
How long did you have to wait to get an appointment?
required
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Less than 1 week
1 week
More than 1 week
Did you receive prompt, courteous attention from our staff?
Did you receive prompt, courteous attention from our staff?
required
Yes
No
If you answered "no" to the previous question, please explain.
Overall, how satisfied are you with the service you received?
Overall, how satisfied are you with the service you received?
required
Completely satisfied
Somewhat satisfied
Not satisfied
If you were not completely satisfied with part or all of our services, or you have ideas about how our services could be improved, what suggestions can you make that will help us improve our services?
Do you feel that Student Legal Services educated you about the legal system and/or your legal rights and responsibilities?
Do you feel that Student Legal Services educated you about the legal system and/or your legal rights and responsibilities?
required
Yes
No
Please explain.
required
Other comments: